This listing was posted on Professional Diversity Network.
Product Manager - Lead
Location:
Plano, TX
Description:
Product Manager - Lead Location: Plano, TX/Hybrid Duration: 11-12 months with possible contract to hire Description: Leading Voice product pod(s) responsible for the core business including voice product setup & configuration, automation, and analytics & optimization. As a product manager on our team, you will own products and features end-to-end that impact millions of customers. You will work directly with developers and customers to solve challenging problems using the latest technologies (Java, Node JS, Python, Lambdas). You will make data-driven decisions and prioritize how and when to build features and work with leadership across Client Financial Services to evangelize your products. Cloud-based contact center experience delivering engaging, dynamic, and personal customer service experiences Preferred Qualifications: Have experience delivering technology products/services in a high growth environment where priorities shift fast Have the ability to communicate complex technical issues simply and convincingly to a wide range of audiences Be a strong leader who can prioritize well, and who understands how to drive focus and excellence within a strong, talented, opinionated team Have a strong track record of achieving the balance between innovation and strong customer and quality focus Passion for great customer experience and usability Strong knowledge of contact center concepts and workflow Extremely strong verbal and written communication skills Strong analytical and problem solving skills An MBA and/or a degree in Computer Science (or the equivalent), or professional work experience as a software engineer is a huge plus 5+ years of software product management experience Possess industry experience in contact centers As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to Professional Diversity Network
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Product Manager - Lead
Product Manager - Lead is a Executive Product Manager Job at Iconma located in Plano TX. Find other listings like Product Manager - Lead by searching Oodle for Executive Product Manager Jobs.
Product Manager - Lead is a Executive Product Manager Job at Iconma located in Plano TX. Find other listings like Product Manager - Lead by searching Oodle for Executive Product Manager Jobs.