This listing was posted on The Resumator.
Customer Service Representative
Location:
San Antonio, TX
Description:
Globe Life - Ail Division is looking for a customer service representative to join our team to work remotely. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Responsibilities: Manage inbound/outbound customer communications - Work inbound/outbound calls and emails to address customer questions, requests and issues. Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs. Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic. Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development. Requirements: Excellent written and verbal communication skills Ability to address complaints and issues with effective solutions and a positive attitude Passion for delighting customers with above and beyond service Excellent time-management and prioritization skills Familiarity with CRM system Powered by JazzHR
Company:
Globe Life/ American Income Division Serur-Hall Organization
Posted:
May 8 on The Resumator
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More About this Listing: Customer Service Representative
Customer Service Representative is a Customer Service Customer Service Representative Job at Globe Life/ American Income Division Serur-Hall Organization located in San Antonio TX. Find other listings like Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service Representative is a Customer Service Customer Service Representative Job at Globe Life/ American Income Division Serur-Hall Organization located in San Antonio TX. Find other listings like Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.